At LR Jewelers, it is with great pride and integrity that we exceed our customers expectations in service, selection and value. Our commitment is to offer knowledgeable, friendly service and provide the finest quality jewelry at the best price.
EXCHANGE AND RETURN PRIVILEGE
LR Jewelers exists to satisfy its customers. We are happy to assist you with your past or future purchases. Your purchase, in new or unworn condition and accompanied by its original receipt, may be exchanged or returned within 15 days of the original purchase date. Sale, clearance or seasonal merchandise, consignment purchases, completed layaways, special orders, finance sales, modified and/or custom pieces are not returnable or exchangeable. Credits or refunds will be issued in accordance with the original method of payment. For any purchase made by check, there will be a 10 business day wait period. Gift recipients will be issued a merchandise credit only. Gift card/gift certificates are not redeemable for cash.
Articles may be placed on layaway for a maximum of 180 days, with a minimum deposit of 20%. If no satisfactory arrangements have been made for full payment before the end of the 60-day period, the item(s) will be returned to stock. Layaway deposits and payments are non-refundable after 14 days of original layaway, but may be applied toward the purchase of other merchandise. Completed layaways are not returnable or exchangeable.
SPECIAL ORDERS, CUSTOM WORK, AND ALTERED ITEMS POLICY
We regret that special orders are not returnable, and that no refund or exchange can be made. A special order constitutes any jewelry, watch, or gift item ordered, custom-made, or altered at the customer’s request.
CENTER STONE WARRANTIES
LR Jewelers cannot be responsible for the loss of the center stone, or any primary stone, from any item we sell or repair. Please consult your insurance agent for information about how to insure your important pieces of jewelry against such a loss, or any other mishap. We will, upon request, be happy to provide you with an appraisal for any item we sell.
GEMSTONE DAMAGE DISCLAIMER
LR Jewelers uses special care in the handling and setting of gemstones, but cannot be responsible for any damage that may occur in such handling and setting. Further, LR Jewelers cannot be responsible for damage attributable to unstable enhancement processes, or for pressure or heat-sensitive stones, or stones with fractures, as there is an inherent risk in handling and setting them.
SALE ITEM EXCLUSIONS
Sale pricing is not applicable to prior purchases, layaways, or special orders. Sale items cannot be put on layaway.
GEMSTONE ENHANCEMENT DISCLOSURE
Gemstone purchasers should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally-accepted gem and jewelry industry practices. All colored gemstones listed on this sales receipt have probably been subjected to a stable and possibly undetectable enhancement process to improve color and/or stability. Such enhancements may include, but are not limited to, heat treatment, irradiation, and impregnation. All relevant information will be readily provided to the best of our knowledge. Prevailing market values are based on these universally practiced and accepted processes by the gem and jewelry trade.
Watch overhauls are warrantied for 1 year. The warranty does not cover watches which have been abused, tampered with, or if the watch shows signs of rust resulting from water damage. We are not responsible for worn or broken parts which were not necessary to replace at the time of the overhaul. There are no warranties on crystals, stems or crowns, or watchbands. Once a water resistant watch has been opened to change the battery, it may no longer retain its water resistancy; LR Jewelers does not warranty any water resistant watch against leakage after a battery change.
SERVICING AND CLEANING
LR Jewelers will clean and check the prongs of any item purchased here free of charge. We recommend that this be done at least twice per year.
SPECIAL ORDERS AND CUSTOM MADE ITEMS
Require a 40% non-refundable deposit. Such items are non-returnable and any payments made will be forfeited.
RETURNED CHECK FEE
A $20.00 fee will be charged for any returned checks due to insufficient funds.